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What IT Assets You Need to Track in 2025
ARTICLE
What IT Assets You Need to Track in 2025
Matt Beran

Matt Beran’s new blog shows why successful asset management isn't about tracking everything – it's about tracking the right things for the right reasons. From hardware and software to cloud services and specialized equipment, discover how smart asset tracking can transform from a tedious task into a strategic tool that drives efficiency, reduces risk and supports growth.
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4 Members Share Why HDI Local Chapters Are Career-Changing
ARTICLE
4 Members Share Why HDI Local Chapters Are Career-Changing
Erica Marois

HDI Local Chapters, with 24 groups nationwide, serve as a networking and support community for IT service professionals. Each chapter offers opportunities for learning, career development and peer connection. Find the chapter nearest you and join today!
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How to Fast-Track Your IT Career
ARTICLE
How to Fast-Track Your IT Career
Wilson Pardi Junior

Want to level up your tech career in 2025? It's time for more than just a skills checklist. Wilson Pardi Junior’s blog walks you through evaluating both your technical prowess (from hardware configurations to network security) and those increasingly crucial soft skills that AI can't replicate. The secret to career advancement isn't just about what you know – it's about balancing technical mastery with the human skills that make you irreplaceable.
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Spotlight: Jo Peterson
ARTICLE
Spotlight: Jo Peterson
Erica Marois

Jo Peterson, an HDI Top 25 Thought Leader, shares insights in this Q&A that blends both personal and professional perspectives. She talks about her professional expertise, particularly around the issue of supply chain attacks, and tells us about her dream vacation.
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HDI's SupportWorld Live Conference
 
HDI Webinars Sponsored by servicenow
Show Me the Value: Building IT's Narrative
March 25, 2025 | 11:00 AM PM MST

Is your knowledge base (KB) struggling with outdated content and low user adoption? You’re not alone. Maintaining an up-to-date knowledge base can be time-consuming, and getting people to use it often feels like an uphill battle. In this webinar, Leslie O'Flahavan will show you how to use Generative AI to refresh outdated content and create articles that drive user engagement and adoption. You’ll walk away with best practices that save you time and ensure your KB articles stay relevant and helpful. Join us for this practical session packed with real-world examples and advice you can use immediately.
REGISTER NOW
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FEB 25
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MAR 10
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MAY 18
Conference & Expo
SupportWorld Live 2025
MGM Grand | Las Vegas, NV
 
 
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