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Power Skills Aren’t Soft: Level Up Your IT Career With The Skills That Matter Most
Matt Beran
Forget everything you thought you knew about "soft skills,” says Matt Beran. These career-defining abilities, like masterful communication, genuine empathy and swift adaptability, are what separate good IT professionals from great ones. The good news? Like any technical skill, these can be developed through intentional practice, mentorship and embracing opportunities outside your comfort zone.
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Future-Proofing IT Support: An 8-Step Approach
Randy Steinberg
Is your IT Service Desk ready for the future? Imagine a support system where AI chatbots, augmented reality and smart self-service solutions work together to solve problems before they even occur. Randy Steinberg explains how leading organizations are transforming their traditional help desks into dynamic, tech-powered support hubs that can slash direct agent calls by 30% while resolving most issues on first contact.
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You are the CEO of Your Own Career
Thomas Wilk
The IT job market is hot right now, but landing any position isn't the answer to career success. The secret? Become the CEO of your own career journey by mapping out a path that aligns with your true interests, not just the next available promotion. Remember: While that security analyst role might look shiny on paper, the best career moves are the ones that match your genuine passions and long-term goals, says Thomas Wilk.
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Are We Connected on LinkedIn?
Erica Marois and Jessica Levco
2025 is the year of networking! Now is the time to join our LinkedIn community for interesting conversations, must-read posts and fun videos. We’ve got more than 15,000+ followers: this is the spot where all your friends hang out. Join us!
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